*1. Acceptance of Terms*
By using our custom printing services, you accept and agree to abide by the following terms and conditions. If you do not agree with these terms, please do not use our services.
*2. Order and Payment*
To initiate any custom printing service, a deposit of 50% of the total order cost is required. This deposit must be paid before we begin work on your project. The remaining 50% is due upon delivery.
*3. Non-Refundable Deposit*
The 50% deposit is non-refundable, regardless of order cancellation or any other circumstances that may arise. By making the deposit payment, you agree that the production costs and resources have been committed to your order.
*4. Changes and Modifications*
Any changes or modifications to the design or details of the order must be requested before production begins. Once work has begun, no changes can be made.
*5. Delivery Times*
Delivery times are estimated and may vary depending on the complexity of the order and current workload. We will do our best to meet the established deadlines, but we are not responsible for delays beyond our control.
*6. Product Quality*
We are committed to providing high-quality products. If you receive a product that does not meet the agreed specifications, you must notify us within 7 days of receipt so we can evaluate the matter.
*7. Intellectual Property*
By submitting materials for printing, you warrant that you have the necessary rights to use them. YouPrint is not responsible for any claims related to copyright or intellectual property infringement arising from the use of such materials.
*8. Modification of Terms*
YouPrint reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.
*9. Contact*
If you have any questions about our terms and conditions, please contact us at nr@youprint-store.com
By placing an order, you confirm that you have read, understood, and accepted these terms and conditions. Thank you for choosing YouPrint for your custom printing needs.
*1. General Policy*
At YouPrint, we strive to provide high-quality products and customer satisfaction. However, due to the personalized nature of our services, return and refund requests are subject to the following conditions.
*2. Non-Refundable Deposit*
Please note that the 50% deposit required to initiate any order is *non-refundable*. This deposit is intended to cover the production and resource costs committed to your order. By making the deposit payment, you agree that these charges are final.
*3. Order Cancellation*
If you decide to cancel your order, *no refund* of the deposit or the balance paid will be issued. By placing your order, you agree that production and resource costs have been committed and therefore are non-refundable in the event of cancellation.
*4. Quality Issues or Order Errors*
If you receive a defective product or one that does not meet the agreed specifications (such as a design error approved by you), you must inform us within *7 days* of receiving the order. In such cases, YouPrint undertakes to:
- Evaluate the reported issue.
- Offer a replacement for the defective product or correct the error at no additional cost.
- If the order cannot be satisfactorily corrected, a partial refund may be considered, subject to an assessment of the situation.
*5. Returns*
We do not accept returns on personalized products that have been completed according to the customer's specifications, unless the defects or errors are attributable to YouPrint. All personalized products, once delivered and approved by the customer, are final.
*6. Refund Procedure*
To request a refund (applicable only in cases of quality issues or order errors), you must:
- Contact us at nr@youprints-store.com with details of the problem.
- Provide photos of the product received and a description of the problem.
Once we receive your request, we will review the information and, if approved, process the refund within 7 to 14 business days.
*7. Policy Changes*
YouPrint reserves the right to change this return and refund policy at any time. Any changes will take effect immediately upon posting on our website.
*8. Contact*
If you have questions about our return and refund policy, please feel free to contact us at [your contact information here].
By placing an order with YouPrint, you agree to and agree to abide by this return and refund policy. We appreciate your understanding and trust in us for your custom printing needs.
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